All new reMarkable paper tablets come with a limited 1-year warranty. If your device was purchased on or before April 28th, 2026 your device is also covered by the reMarkable Protection Plan if you have a Connect subscription. This does not impact your legal rights under the applicable Hardware Terms & Conditions.
What is the reMarkable Protection Plan?
reMarkable Protection plan was a part of our Connect subscription until April 28th, 2026, and provided extra protection for your paper tablet. This means that if you purchased a device from our webshop or an authorised reseller before April 28th, 2026, and you have an active subscription, you have access to the 3-year protection plan.
What's included in the reMarkable Protection Plan?
If there's a defect with your paper tablet, we’ll send you a free replacement device for up to three years. The protection plan doesn't cover defects that are caused by external causes, such as liquids, fall damage, fire, or normal wear and tear. See full terms and conditions here.
How do I submit a claim if there’s something wrong with my device?
You can return your paper tablet for a replacement device under the terms of the protection plan by making a claim using our dedicated returns website. See this page for details.
Do you offer a warranty?
Yes, all customers get a 1-year limited warranty when purchasing a paper tablet in our webshop or from an authorised reseller. You don't need a Connect subscription to use this warranty. Our 1-year warranty covers your paper tablet and accessories. Read this page for more information.
Does the Protection Plan cover my accessories?
No, the reMarkable Protection Plan does not cover accessories such as Type Folio or Marker Plus.
You can subscribe to Connect at my.remarkable.com.
See this page for more information about subscribing to Connect via my.remarkable.com.
Customers who have purchased their paper tablets in our webshop are also eligible for our 50-day satisfaction guarantee, meaning if you’re not satisfied, or you feel that reMarkable is not right for you, then you can return your it and any accessories for a full refund — no questions asked.
