If you're having trouble sending files by email from your reMarkable, here's how you can fix it.
Is the file too large?
Files over 25MB can't be sent by email from reMarkable.
Try this:
- Create a new, empty notebook.
- Attempt to send it via email.
- If the email goes through, your original file is likely too large to be sent.
To send larger files, transfer them using the desktop or mobile app, or export them manually using a USB cable.
Not seeing an error message
If you didn’t get an error, but the file still isn’t received, do the following:
- Check the email address
Make sure it’s entered correctly. - Look in your spam or junk folder
The email may have been filtered. - Review your email filter settings
Ensure nothing is blocking emails from my@remarkable.com or the share.remarkable.com domain. Add an exception or safe sender rule for this address and domain.
Potential location issue
reMarkable uses Google services to send emails. If Google is blocked in your country, email sharing and other cloud-based features won’t work.
To check:
- Visit google.com.
- If the page doesn’t load, Google services are unavailable in your region.
This affects:
- Send by email
- Cloud syncing
- Third-party integrations
Still not working?
If the steps above didn’t solve the issue, contact our support team so we can help.
