At reMarkable we operate with a 30 calendar day (from the day you ordered it) return policy. Please keep in mind that only items purchased directly from reMarkable can be returned. For Hong Kong customers, other policies apply. Please see our Terms and conditions.
Should you want to return reMarkable merchandise not directly purchased from reMarkable please be advised that we will not be able to process your request. Moreover, returns that do not qualify for warranty coverage and/or lie outside the legal return period will not be processed.
Please make sure that the reMarkable merchandise to be returned is packaged according to the requirements of our carrier. Furthermore, please make sure that you take the adequate steps to backup your data and/or reset your device before returning your reMarkable.