Here’s what to do if your battery won't charge or charges slowly. Note that charging issues could be caused by a faulty USB cable.
Try the following steps:
- Charging issues could be caused by a faulty Micro USB cable, try using another cable
- Try charging using a USB wall adapter, connected to a wall socket. Allow the charger to be plugged in for at least 1 hour before disconnecting the device
- Try charging through a USB hub or docking station