Add extra security by enabling a passcode for your device. You will be asked for your passcode when the device is turned on or awakened from sleep mode. The passcode can only be reset from Security settings, but you have an unlimited number of trials to unlock your device.
After more than five failed password attempts, you will get a lockout timer. The lockout timer will increase succeedingly for every failed attempt. (Please note that there is no way to reset a forgotten passcode. Contact our support service if this is the case)
How to add a passcode:
- Go to Settings
- Tap Security and toggle Passcode to On
- Enter the new passcode.
- Verify the new passcode. If the passcodes don't match you have to try again.
How to change or remove a passcode:
- Go to Settings and tap Security
- Tap on Change passcode or toggle Passcode to Off
- Enter your old passcode