You'll need to create a reMarkable account and then activate Connect to access your 1-year free subscription. You can use the activation link in either your order confirmation email or the reminder email (if this was a gift) to do this before setting up your new device.
For a detailed step-by-step guide on how to activate your subscription plan, check out this support article.
Once you’ve created an account and verified your email address, simply log into my.remarkable.com and then click Pair your device.
How to sign up if you received your reMarkable as a gift
If you bought a reMarkable with Connect for someone else, then please forward the activation link we sent in your order confirmation email to the person receiving the gift.
If you received reMarkable as a gift, make sure that you have the activation link from the order confirmation to access the 1-year free subscription to Connect, which starts on delivery.
What to do if you’re having trouble setting up your account
We made this helpful troubleshooting guide to help if you’re having issues activating Connect or accessing the features on your device.
The ‘Access your 1-year free subscription’ button in my order confirmation email doesn’t work
If clicking the ‘Access…’ button in your order confirmation email doesn’t open a web link, scroll to the bottom of the email and copy the activation link there. Paste the link into the address bar of your browser and click enter. You’ll then be able to activate your account.