How does the extended warranty work?
When you buy reMarkable 2 with Connect from our webshop, we offer an extended 36-month warranty on all our products, giving you extra peace of mind.
This means if you experience any faults or quality issues related to the manufacture of your device - you'll be able to return it for a replacement. This includes our accessories, such as the Marker Plus and Book Folio.
The warranty is valid for 36 months from the date you receive your device, as long as you subscribe to Connect, and don't cancel or downgrade your subscription at any time.*
For more information about our warranty policy, including what’s covered and what isn’t, and how to make a warranty claim using our returns portal, read our full warranty article.
All our customers are eligible for our 100-day satisfaction guarantee, meaning you can return your reMarkable paper tablet and any accessories for a full refund — no questions asked. This guarantee includes a 100-day free trial of our Connect subscription service.
The 100-day free return period starts from the date your reMarkable is delivered.
*Please read the 'Limited Warranty' section of our hardware Terms and Conditions for details
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