Welcome to reMarkable support

Information about Connect

Here you’ll find our support hub with everything you need to know about Connect. Including a breakdown of the different plans, payment options, and how to subscribe.

Discover Connect

Buying or receiving reMarkable and Connect as a gift

Read this article for information about buying a reMarkable with Connect as a gift. You'll also find details on how to activate Connect if you’ve received your reMarkable as a gift.

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Categories

  • Order support

    Need help with an existing order, placing a new order, cancellations or returns?

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  • User guide

    Everything you need to know about reMarkable. Get the most out of your device.

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  • Products and services

    Learn more about our products, accessories and services.

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  • Troubleshooting

    Having technical issues with any of our products or services? Get help here.

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Browse Knowledge base

Top guides and articles

How to activate your Connect subscription

Products and services

A how to guide for activating your Connect plan and what to do if you missed the activation link in the order confirmation email.

Buying reMarkable and Connect for someone else

Products and services

Information about what to do if you're purchasing reMarkable and Connect to someone else.

I owned a reMarkable before the launch of Connect (October 12, 2021)

Products and services

As an existing customer you are entitled to a free Connect subscription. Here you can find information on how to claim it.

Popular questions

Which features will I have access to if I don't subscribe to Connect or Connect Lite?

How does the extended warranty work?

How do I manage my subscription after I buy?

What does unlimited storage mean?
See all FAQ's

Still have questions?

If you have a question, make sure to check out our Knowledge base and FAQs. And if that doesn’t do the trick, you can start an inquiry following the link below.

Contact us

  • Latest release notes

    At reMarkable we continually seek to improve our software, and add beneficial new features as often as possible in order to create a stable, useful, and enjoyable user experience.

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  • Get the Mobile app

    The mobile app "The reMarkable Companion" is available in the App Store and Google Play.

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  • Get the Desktop app

    The reMarkable desktop application enables you to view, Screen Share, organize, import, and download files.

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How-to videos

Watch video

Set up your reMarkable

Transfer files reMarkable 1 to reMarkable 2

Organize your files

Import and export files

Share via email

Products and services

Get to know reMarkable 2

The world's thinnest tablet. Boasting a groundbreaking new display, weeks of battery, and a paper-thin design, it’s the most advanced paper tablet yet.

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Learn more about reMarkable 1

Our first generation tablet.

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Markers for reMarkable 2

Upgrade to Marker Plus and enjoy the convenience of erasing by simply flipping it upside down like a traditional pencil.

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Get access to all our greatest features

Access all of reMarkable's best features with the new Connect service. Connect brings new functionality to improve productivity and space to think.

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Discover the possibilities

Follow us on Instagram for insider tips and tricks, better note-taking ideas and step-by-step tutorials.

reMarkable on Instagram

Share your idea with us!

At reMarkable we value all feedback on how we may improve our products and services. We read all feedback carefully, but we are unable to respond to each submission individually.

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Legal overview

Here you'll find information about how personal data is handled, our cookie policy and other terms and conditions.

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