The pre-order bundle consist of reMarkable, Marker, USB cable and an instruction manual, as well as 10 pen tips.

At reMarkable we operate with a 14 calendar day (from the day after the day you received it) return policy. Please keep in mind that only items purchased directly from reMarkable can be returned. Should you want to return reMarkable merchandise not directly purchased from reMarkable please be advised that we will not be able to process your request. Moreover, returns that do not qualify for warranty coverage and/or lie outside the legal return period will not be processed. Please make sure that the reMarkable merchandise to be returned is packaged according to the requirements of our carrier. Furthermore, please make sure that you take the adequate steps to backup your data and/or reset your device before returning your reMarkable.

Read more about the Return policy here.

 

Our payment provider Stripe offers these debit/credit card payment options: 

• Visa
• Mastercard
• American Express

We currently don't support any other payments options (e.g. Discover Card or PayPal), but we will strive to support more payment options in the future. 

 

The CANVAS display was built from the ground-up together with our R&D partner E Ink. It's designed to closely mimic the appearance of real paper, including the surface friction. There are a range of technologies that are part of the CANVAS display, and it's partially powered by E Ink Carta generation electronic paper.

Templates are preset formats that can be used when writing or drawing in your notebooks. For example, you can choose the ruled template if you want to have lined paper when you’re writing or the music template if you’re writing musical notes. Templates are only available for notebooks.  

How to choose a template:  

1. Open a notebook.
2. Tap the contextual menu (three dots) in the top menu.
3. Tap the template icon. Choose the template you want to use.
4. Tap Done.

The selected template will be used for all new pages within that notebook. The template can be changed at any time.

 

Read more:

• How to use notebooks
• Read more about the different tools
• How to use LiveView

 

A reMarkable account allows you to import documents and ebooks onto your device, and ensures that your files are backed up in the reMarkable cloud.

 

How to make a new account:

• Go to my.remarkable.com on a mobile or desktop device. 
  
• Click Create new reMarkable ID. Choose whether you want to sign up with a Facebook or Google account, or by using your email. The latter will initiate an email verification process. Check your email account and follow the described steps to verify your email.
  
• Click Sign up. You now have a reMarkable account. You are now ready to connect your device and apps to your reMarkable account.

 

You can log out of your account at any time by tapping Log out.

Note that your account can only be connected to one device at the time.

Read more:

• How do I use the reMarkable desktop app?
• How do I use the reMarkable mobile app? 
• How do I share a document from my reMarkable?

 

Use the reMarkable desktop app or the reMarkable mobile app to transfer documents and ebooks onto your device. Once imported, your files will be synced across your connected devices. reMarkable works best with our custom built apps for iPhone, Android, PC and Mac.

The desktop and mobile apps can be downloaded at my.remarkable.com. 

 

Transfer files using the desktop app:

1. Open the reMarkable desktop app.
2. Click the import button in the top right corner.
3. Select a file from the browser menu, and click open. You can also import a file by using drag and drop.

 

The file will sync automatically to your device if you are connected to Wi-Fi. Only files in the supported file formats (PDF and ePUB) will be transferred onto your device.

 

Transfer files using the mobile app:

Import on iPhone:

1. Open a PDF or ePUB-file.
2. Tap the share-icon in the Apple-menu.
3. Choose Import with reMarkable.

 

Import on Android:

Files can be imported to the Android app either by import in-app or by sharing a file to the app. See below:

 

Import in-app:

1. Tap Import files in the main menu.
2. Choose among your downloaded PDFs and ePUB-files.
3. Tap Accept to agree to give the app access to your files.

 

Share from file: 

1. Open a PDF or ePUB-file.
2. Tap the Share-icon.
3. Choose Import with reMarkable.

 

Read more:

• How do I make an account?
• How do I connect to the reMarkable cloud?
• How do I use the reMarkable desktop app?

 

Yes, reMarkable works very well for left-handed people. In the main settings, it's easy to change from right-handed mode to left-handed mode. When the left-handed mode is activated the writing and sketching menus will move to the right side, so they don't get in the way of the left-hand when using the Marker (stylus). 

A few of our colleagues are left-handed and they are making sure we make an excellent experience for all lefties out there.