At reMarkable we create better paper to help you think better. It is our outmost goal to make you satisfied with your product. If you for any reason are not satisfied with your reMarkable purchase, we will offer you a full refund within 14 days from the receiving date*.
*14 calendar days from the day after the day of receiving the product.
- Only items purchased directly from reMarkable can be returned. Should you want to return reMarkable merchandise not directly purchased from reMarkable please be advised that we will not be able to process your request.
- Returns that do not qualify for warranty coverage and/or lie outside the legal return period will not be processed.
- Returns that in some ways miss required information, are sent directly to our headquarters or in other ways does not follow the described return process will be rejected.
Return for repair/ replacement
If you are not able to solve your issues through these guides, please follow the return procedure to submit a return request.