The reMarkable cloud is a cloud service you can use to sync all your files. The cloud stores up to 8 GB of data, which is the same amount you can store on your device. The reMarkable cloud service is included in the price of the reMarkable paper tablet.
You connect your device to the reMarkable cloud by setting up a reMarkable account. By connecting to the cloud you can access your files in the mobile and desktop application, and import files to your reMarkable device. All changes on any platform are instantly synchronized when connected to Wi-Fi.
Create a reMarkable account
- Go to my.remarkable.com
- Click Sign up to create a new account. Choose whether you want to sign up with a Facebook or Google account, or up by using your email. The latter will initiate an email verification process.
- Check your email account and follow the described steps to verify your email.
- Click sign up. You now have a reMarkable account. Use this to connect your device and apps to your reMarkable account.
Note: If you choose to sign up with your email address, you have to confirm your account with the link received via email before you can proceed.
If you get the message "Wrong email or password.", i.e.:
Make sure that you're using the correct email address and password to log in. Keep in mind that even though some email services, such as Gmail, ignores certain characters such as dots and plusses, it's important to use the email address exactly as you wrote it when signing up.
If you are certain you're using the correct email address, you can click the "Don't remember your password?" link to reset your password:
Simply specify your email address and click "Send email" and an email with instructions on how to reset your password will be sent.
If you do not receive the email, please check your Spam and Trash folders, to make sure it has not been filtered as spam. If you have not received the email, that is an indicator that you either used a different email address when signing up, or actually used Facebook or Google for authentication.
Without syncing to the cloud
Our cloud service is a service we provide to our customers. In case you do not wish to use said service you are more than welcome to use your reMarkable "offline" and store your documents on the local storage only.
The reMarkable cloud is hosted on Google's Cloud Platform. The reMarkable cloud is secured with Google’s encryption at rest, trusted boot and physical security. All data is also encrypted on rest and on transfer.