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    Here’s how reMarkable rolls out software updates

    Note Software updates will be rolled out to both reMarkable 1 and reMarkable 2 in parallel. If you’ve noticed a new update has been released, but it hasn’t reached your reMarkable yet, keep in mind the process can take several weeks. 

    At reMarkable we continually seek to improve our software, and add beneficial new features as often as possible in order to create a stable, useful, and enjoyable user experience.

    reMarkable maintains a comprehensive quality assurance process to ensure the quality of each software release. Nevertheless, releasing new software into the wild presents significant challenges. The unpredictable nature of a wide variety of networks, users on different software versions, and users with different settings, makes it impractical to release software updates to all our users at the same time. 

    Similar to a number of well-known tech companies, our approach to this involves gradually rolling out our software. We open up the release to a few devices first, and make it available to more and more users over the course of several weeks.

    This way, we’re making sure the risk of any customer facing an error is as small as possible, while also reducing the load on our update servers to ensure a smooth update experience for everyone. 

    Staggering our software rollouts like this means that some reMarkable users will receive updates earlier than others. This update selection process is intentionally randomized and doesn’t take into account the location or time of purchase. Tapping update in the settings menu, for example, will not update a user’s reMarkable until the update arrives on that specific device.

    To find out what the current official software version is, it’s possible to check this article: 

    If your reMarkable says it’s up to date, but the above website indicates there is a newer version available, it means your device will receive an update in the coming weeks.

    NB: To make sure that your device always has the latest software, we advise users to enable automatic software updates in the settings menu. This way, your paper tablet will look for new software versions automatically when connected to Wi-Fi.