"SOCKS version 5 protocol error" on desktop app (Mac)

When you try to log in to the desktop app, you may receive an error message that states: "SOCKS version 5 protocol error."

The SOCKS error message indicates that the problem is caused by proxy settings.

Follow the following steps:

1. Click the Apple icon, then 'System Preferences', followed by 'Network'
2. Select 'Ethernet' or 'WiFi' depending on what you use
3. Click 'Advanced', followed by 'Proxies' in the top bar
4. Here you should see that either 'Auto Proxy Discovered' or 'SOCKS Proxy' is selected. Make sure they are both disabled
5. Try a new one-time code again