You will be able to make changes to the delivery details before your reMarkable 2 order is shipped. Please see below what you need to do depending on your circumstance.
Changed address within your country?
You’ll receive an email and SMS from DHL with your order information when your order is shipped. Via the email or SMS you can easily update your delivery details, such as your address or delivery method.
By following the link in this email from DHL you can easily update your preferred shipping details.
Changed mobile phone number or moved to another country?
Before your order is shipped you will receive an address verification email from firstname.lastname@example.org where you will be able to update your phone number or country. Please use the form linked in the email you will receive. We will not be able to change this information for you through our support channel.
By following the link in the address verification email you can easily update your phone number or address in a new country.
Note: If you have changed your email address since placing the order please get in touch with our support team here.
- Shipping schedule for reMarkable 2
- Pre-order of reMarkable 2
- Can I change my order?
- Countries we ship to