Outside warranty / accidental damage
We highly value our customers, and therefore want to offer those who are outside of their warranty period, or suffer accidental damage, a trade-in program for a replacement device. This program requires that you send your faulty or damaged paper tablet back to our return center, and get the option to purchase a newly-refurbished reMarkable for a reduced price. In order to purchase a refurbished device, please submit a return request at returns.remarkable.com. Select My return case is not covered by warranty when submitting your request.
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