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    I already have an account (created before Oct 12, 2021)

    As an existing customer (anyone who bought their reMarkable paper tablet before October 12, 2021) you’re entitled to a free subscription to Connect. If you created a reMarkable account before that date, just follow the three steps below.

    Check out our step-by-step guide with instructions on claiming your free access to Connect.

    1.  Go to my.remarkable.com and sign in with your reMarkable account. (If you’re not sure which email to use, then on your reMarkable paper tablet simply go to Settings > General > Account to see the address linked with your account)

    rM_Support-article_I-have-an-acount-created-before_1.png

    2.  Once you’re logged in, click on ‘Manage Connect’ on the Connect card in the bottom right-hand corner.

    rM_Support-article_I-have-an-acount-created-before_2.png

    3.  Accept our new terms and conditions required for Connect.

    rM_Support-article_I-have-an-acount-created-before_3.png

    4.  You should see this screen when you’re done. You now have free, unlimited access to Connect.

    rM_Support-article_I-have-an-acount-created-before_4.png

    Please contact our support team if you're still having trouble setting up your free Connect subscription.

     

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