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    Help using Screen Share (Windows)

    Read this article if you’re having trouble using the Screen Share feature. 

    Here are a few things to check before using Screen Share:

    • You need to be connected to the reMarkable cloud with an active Connect subscription. 
    • Make sure you have the reMarkable desktop app installed (Version 2.8.1 or newer).
    • Check that both your device and desktop are connected to the same Wi-Fi network.*
    • You can also use a USB-C cable to share your screen on your desktop without Wi-Fi.

     

    *Please note: Guest networks or Wi-Fi networks using a secure gateway can interfere with Screen Share. Try checking on your home network, or mobile hot-spot if you can’t connect.

    Firewall settings on your computer can also prevent Screen Share from working correctly. 

     

    If you’re using Windows 10 for example, try reconfiguring your firewall settings:

    1.  Open the Control Panel or Settings menu
    2.  Search and click Windows Defender Firewall

    rM_Support-article_Help_using_screen_share_1.png

     

    3.  Click Allow an app or feature through Windows Defender Firewall

    rM_Support-article_Help_using_screen_share_1.1.png

     

    4.  Click Change Settings

    rM_Support-article_Help_using_screen_share_2.png

     

    5.  Click Allow another app

    rM_Support-article_Help_using_screen_share_3.png

     

    6.  Click the Browse button

    rM_Support-article_Help_using_screen_share_4.png

     

    7.  Navigate to the reMarkable app location (for example: C:\Program Files (x86)\reMarkable)

    rM_Support-article_Help_using_screen_share_5.png

     

    8.  Click the Add button

    rM_Support-article_Help_using_screen_share_6.png

     

    9.   Select the checkboxes Private and Public on the right hand side.
    10. Click the OK button

    rM_Support-article_Help_using_screen_share_7.png

    11.  Restart the reMarkable app
    12.  Open the Share Screen feature on your reMarkable device

     

    Read more