How does the satisfaction guarantee work?

For customers who purchased a reMarkable 2 in our webshop, we offer a 100-day satisfaction guarantee from the day your order is delivered so you can try it risk free. This includes a 100-day free trial of Connect, so you can discover all our best features from day one. 

If you decide that reMarkable isn’t right for you and want to return your device, then we offer a free return and full refund within the first 100 days, starting from the delivery date.

Returns that are eligible for a refund within the 100-day satisfaction guarantee must include all the items in your original order (this means your Marker and Folio - if applicable). 

See our return policy for more information.