Troubleshooting

Display

• About the electronic paper display
• Help with unresponsive device

Functionality

• Help deleting single Quick sheets
• How to check for new software updates
• Reading PDF files on reMarkable
• Reading ePub files on the reMarkable
• Using the passcode
• Can I reset my reMarkable device?

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Desktop and mobile apps

• Help logging in to My reMarkable
• Help resetting your reMarkable account password
• My antivirus program quarantines the reMarkable Desktop app installation file
• Help installing the Desktop app on Windows 7

Wi-Fi and sync

• How to forget or delete a Wi-Fi network
• Help connecting to Enterprise Wi-Fi networks
• Help finding the device MAC address
• Help connecting to a hidden Wi-Fi network
• Help importing files to the reMarkable
• Help syncing files to the reMarkable cloud

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Battery and charging

• Help charging the reMarkable
• Battery life on the reMarkable