• Issues with delivery
    If you're experiencing delivery issues such as failed delivery attempts, an incorrect address, or if your order has b...
  • Order with express shipping
    All orders that include a device will be shipped with free express delivery. For orders that only contain accessories...
  • Order confirmation
    After you have placed your order in our webshop, an order confirmation email will be sent from sales@remarkable.com t...
  • I can't find my order confirmation
    You should be able to find it in your inbox by searching for the words: order confirmation, reMarkable, or sales docu...
  • Countries and regions we ship to
    reMarkable 2 is available in the following countries and regions: Australia Austria Belgium Bulgaria Canada Canary I...
  • Purchasing with invoice
    For business customers with a SEPA account, or if you’re ordering 5+ devices, simply add your company details and VAT...
  • Adding a billing address
    When placing an order in the webshop, make sure that the box "Billing address same as shipping" is unchecked. This op...