Order support

Cancellations and returns

• How to return for a refund
• I don’t have access to the email inbox I used for my original purchase
• Finding the correct DHL zip code for pick-up
• Cancellations
• Return policy

Discounts and referral

• Discount
• Referral program

Orders and delivery

• Issues with delivery
• Order with Express Shipping
• Order confirmation
• I can't find my order confirmation
• Countries we ship to

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Purchasing

• Price
• Where to order a reMarkable
• Accepted forms of payment
• Shipping costs, taxes, and VAT
• Tax-free purchase

reMarkable for business

• reMarkable for business

Warranty and replacement

• How to return for replacement / warranty
• Outside warranty / accidental damage
• Warranty policy
• What happens to my returned device?
• What is a refurbished device?

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