• How do I activate Connect?
    You'll need to create a reMarkable account and then activate Connect to access your 1-year free subscription. You can...
  • How does the 1-year free Connect subscription work?
    The 1-year free subscription to Connect gives all our customers the chance to try our subscription service, with no p...
  • Why is reMarkable starting a subscription service?
    As an innovative technology company, we’re constantly improving our products and services. We want to make sure that ...
  • Why is reMarkable giving all existing customers free access to Connect?
    We literally couldn't have done this without you. You're a huge part of our success as a young company, and we'd like...
  • I already own a reMarkable. Can I still get a Connect subscription?
    Read this article to learn how to add a subscription to an existing device.  If you bought your reMarkable after 12 O...
  • How do I manage my Connect subscription?
    Manage your subscription by going to my.remarkable.com and signing in.  There you'll be able to update your payment d...
  • What does unlimited storage mean?
    Our Connect subscription service gives users unlimited cloud storage. If you don’t have a subscription, documents tha...
  • What does the reMarkable 2 Protection Plan cover?
    When you buy reMarkable 2 with Connect, we offer a 3-year protection plan for your paper tablet, giving you extra pea...
  • What happens if reMarkable decides to stop offering Connect for free to existing customers?
    We plan to offer free access to Connect for as long as we're able to. There are things we can't control that might af...
  • Can I use Connect on both reMarkable 1 and reMarkable 2?
    Yes, Connect is available on both reMarkable 1 and reMarkable 2.  With a Connect subscription, your notes will always...
  • How long will the free Connect subscription last for existing customers?
    Our aim is to offer full free access to Connect to anyone who owned a reMarkable 1 or 2 prior to October 12th, 2021. ...
  • What’s been changed in the new terms and conditions?
    Read this article to learn more about the changes in the new terms and conditions.  We’ve made a few changes to our t...