• How does the 100-day free Connect trial work?
    The 100-day free Connect trial gives all our customers the chance to unlock their paper tablet’s full potential, with...
  • Why is reMarkable starting a subscription service?
    As an innovative technology company, we’re constantly improving our products and services. We want to make sure that ...
  • Why is reMarkable giving all existing customers free access to Connect?
    We literally couldn't have done this without you. You're a huge part of our success as a young company, and we'd like...
  • I already own a reMarkable. Can I still get a Connect subscription?
    Read this article to learn how to add a subscription to an existing device.  If you bought your reMarkable after 12 O...
  • How do I activate Connect once my paper tablet arrives?
    You'll need to create a reMarkable account and then activate Connect to access your 100-day free trial. You can use t...
  • How do I manage my Connect subscription?
    Manage your subscription by going to my.remarkable.com and signing in.  You'll be able to change plans, update your p...
  • Which features will I have access to if I don't subscribe?
    You don’t need a subscription plan to enjoy better thinking with a reMarkable paper tablet.  For customers who don’t ...
  • What does unlimited storage mean?
    Our Connect and Connect Lite plans give users unlimited cloud storage. If you don’t have a subscription, documents th...
  • How does the extended warranty work?
    When you buy reMarkable 2 with Connect from our webshop, we offer an extended 36-month warranty on all our products, ...
  • Most Connect features are already free today. What’s actually new?
    Connect includes many of our most-loved reMarkable features, but you’ll also get access to several major new features...
  • What happens if reMarkable decides to stop offering Connect for free to existing customers?
    We plan to offer free access to Connect for as long as we're able to. There are things we can't control that might af...
  • Can I use Connect on both reMarkable 1 and reMarkable 2?
    Yes, Connect and Connect Lite are available on both reMarkable 1 and reMarkable 2.  Get access to the newest features...
  • How long will the free Connect subscription last for existing customers?
    Our aim is to offer full free access to Connect to anyone who owned a reMarkable 1 or 2 prior to October 12th, 2021. ...
  • What’s been changed in the new terms and conditions?
    Read this article to learn more about the changes in the new terms and conditions.  We’ve made a few changes to our t...